Servicing and Maintenance
Call Us
- Check operation of all functional controls and components
- Visual safety check
- Check calibration of sensors
- Test of safety devices
- Check integrity and safety of electrical connections
- Clean filters and insulation
- Inspect and report on pipework
- Ensure ventilation flow rates are correct
- Adjust operational settings to customer requirements
- Clean circulation and/or venting fans as appropriate
- Check fluid levels
- Unvented hot-water cylinder safety check
- Heat-pump stopped and is displaying an error code
- System is discharging or losing pressure
- We've just moved in and are not sure if the solar system is working
- Under-floor heating not working in some zones
- Smashed solar panel
- Investigate higher than expected heating bills
- System is not performing as it used to
- Move a heat-pump or cylinder to facilitate renovations
- Noisy heating systems
Advice on issues you may be having with your Heat-pump system
Frequently Asked Questions
-
How often do air source heat pumps need servicing?List Item 1
Heat-pumps are designed to provide reliable, efficient service for much longer than traditional boilers. To maintain the correct and safe operation of your heat-pump heating system, we recommend an annual health-check.
-
Do heat pumps need servicing?List Item 2
Yes. Like any system, a heat-pump system requires overview, this will ensure that it operates for many tens of years.
-
Why is my heat pump bill so high?List Item 3
It is important that the system you have has been designed, installed, commissioned, and serviced correctly. If you are worried about your bills, as us to do a thorough assessment of your system. You could make.
-
Can you clean your own heat pump?List Item 4
Yes, if it is an Air-source heat-pump it is a good idea to periodically clear any obstructions around the condenser and fan for example leaves. You can also wash the casing in a mild soap solution to keep it shiny and clean.
-
Is it normal for a heat pump to make noise?
Yes, but it should not be disruptive. An air-source heat-pump can make different noises, depending on what it is doing at the time. Some have ‘quiet’ modes which you can enable at certain times of the day or night. Only get in contact with an engineer if your heat-pump starts making a new noise that it had not been making before.
-
Is it OK for a heat pump to run all night?
Yes. That is how we would recommend it.
-
How much does it cost to service a heat pump?
You should expect to pay around £250 for an annual health-check including your heat-pump, pressurised cylinder, and your UFH and/or radiators.
-
How often should heat pumps be cleaned?
Every two to three months, perhaps more often in autumn when there is a lot of leaves around.
Legal Disclaimer
